Have you got a question on how to create a marketing plan for your business? Do you need specific advice on how to increase your sales? Or perhaps you would like to expand your business and need a budget to plan your finances? Post your question here and I will do my best create help […]
Here is a very interesting question from a successful business owner: What does growth in a business look like? ‘Typically after one year, two, three etc.? Is a business meant to continue to grow or does it plateau after a certain time line? There is no set point at which a business should be […]
What is blended learning? E-learning is the delivery of learning material via technology. Instead of using a book, paper & pencil, you use your devices to obtain learning. Blended learning is just taking e-learning one step further by adding the Face-to-Face interaction with a live teacher. So imagine yourself wanting to learn more about how […]
This week’s blog is the second part of my article on Giving Feedback. Last week I talked about understanding the difference between Observations and Impressions (fact vs. feeling). The next point was that when giving feedback, you MUST be sincere. Finally, I touched on how important it is to express appreciation. This week, I have […]
Giving and receiving feedback is essential to ensuring the goals of the individual and the organisation are met. It gives encouragement and direction. Feedback is forward thinking and not about assigning blame for what has already happened. Consider feedback as an education process where the desired outcome is an employee better equipped to do his […]
One of my fun quotes is “Never do anything you can get someone else to do”. To help your team become more productive you need to learn how to delegate upwards and downwards. Just handing over tasks and letting people get on with it on their own can be counter productive. Instead you should help […]
Each year Canadian businesses spend on average $18 billion on various training programmes. But what is the long term ROI ? How much of the skills development is actually translated into enhanced performance and thus a higher ROI? And what can be done to maintain the highest possible rate of ROI from investment in training? […]
Communication is about sending a clear message that will – hopefully – be received in the same format as it was sent. We can all learn to be better communicators by understanding how to convey precise messages. But sending out the message is only half the success of communicating. The other half, sadly, is sometimes […]
Leadership is about showing direction, taking the lead, walking ahead of your team and guiding them to the success of your business. Good leaders motivate their team to perform at their best. But how do we motivate our team? how do we know what makes them tick? If you looked up the word motivation in […]
